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The Top 5 Door Problems Property Managers Call Us About

Commercial buildings experience recurring door issues that create tenant complaints, security risks, and emergency calls. Here are the five most common problems property managers face and what to do about them.

Door & Frame Services

February 11, 2026

Property management comes with constant moving parts. Tenant turnover, maintenance issues, and building security all require attention.

One of the most common sources of calls we receive from property managers across Nova Scotia and New Brunswick involves commercial doors.

Small door issues often turn into bigger security or operational problems if ignored.

Here are the five most common door problems property managers call us about.

1. Doors That Don’t Latch Properly

This is the most common issue.

A door may:

  • appear closed
  • require pulling or pushing to latch
  • bounce off the frame
  • close slowly and not secure

If a door does not latch every time, the building may not be secure.

In many cases, this is a door alignment or closer issue, not a lock issue.

2. Slamming Door Closers

Door closers that slam create:

  • tenant complaints
  • hardware wear
  • frame damage
  • safety concerns

Closers that no longer control the door properly should be adjusted or replaced before further damage occurs.

3. Panic Bars Not Engaging Consistently

Exit devices and panic bars experience heavy daily use.

Over time they can:

  • loosen
  • misalign
  • fail to latch
  • stick during operation

A panic bar that doesn’t latch properly makes a back door especially vulnerable.

4. Recurring Lock “Problems”

Many lock problems are actually door problems.

If the door is sagging or misaligned:

  • keys become hard to turn
  • cylinders wear out faster
  • keys snap
  • staff force the hardware

Fixing the door system often resolves the lock issue permanently.

5. Poor Key Control After Tenant Turnover

Tenant turnover often leads to:

  • keys not returned
  • copies made without authorization
  • master keys shared improperly

Rekeying and structured key control help restore building security and reduce risk.

Why Small Door Issues Become Big Problems

Door problems rarely fix themselves.

Ignoring small issues leads to:

  • security concerns
  • repeat service calls
  • emergency lockouts
  • higher long-term costs

Routine inspections and early correction save time and money.

Serving Nova Scotia and New Brunswick

Supreme Lock Solutions Ltd. provides commercial locksmithing and door hardware services across:

Nova Scotia: Halifax, Dartmouth, Bedford, Truro, New Glasgow, Kentville, Bridgewater and surrounding areas
New Brunswick: Saint John and surrounding areas

We work with many property management companies to correct door issues properly and reduce recurring problems.